Privacy Policy

Last updated: 23 June 2025

At MMF Projects, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Purpose of This Policy

This policy outlines how we collect, use, store, and protect your personal information. It also explains your rights regarding your data and how to exercise them.

2. What Information We Collect

We may collect the following personal information:

Full name
Contact details (email address, phone number)
Physical address
Company or organisation details (where applicable)
Project or service-related information

We only collect information that is necessary to provide our services or respond to your enquiries.

3. How We Collect Information

We collect personal information in the following ways:

Directly from you via our website contact forms or emails
Through service-related communication and project documentation
From publicly available sources or third-party referrals with your consent

4. Use of Personal Information

Your personal information will only be used for:

Communicating with you about our services
Providing and managing our services or quotes
Improving our customer service
Legal or compliance purposes, where required

We do not sell, rent, or trade your personal information.

5. Disclosure of Information

We may share your information with:

Our authorised employees and contractors who need the information to perform their duties
Service providers or suppliers who assist in delivering our services
Authorities or regulators when required by law

All third parties are required to treat your information confidentially and in compliance with POPIA.

6. Data Storage and Security

We take all reasonable steps to protect the confidentiality, integrity, and availability of your personal information. Data is securely stored and only accessed by authorised personnel.

7. Your Rights Under POPIA

You have the right to:

Request access to your personal information
Correct or update your personal information
Object to the processing of your information
Lodge a complaint with the Information Regulator

To exercise these rights, please contact us using the details below.

8. Retention of Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless retention is required or permitted by law.

9. Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience. You may choose to disable cookies in your browser settings, but this may affect some website functionality.

10. Contact Us

If you have any questions about this policy or your personal information, please contact:

MMF Projects
📧 Email: info@mmfprojects.co.za
📞 Phone: +27 78 754 0502 | +27 61 854 2310
📍 Address: Unit 56 Bel Aire Estate, Vorna Valley, Midrand